Hotel Management Module: Project Management and Service Management

TigernixHMS offers project and service management modules that steadily manage project scheduling, project tracking, task allocation, and user rights. It is a web-based module that allows you to remotely access and manage.

This module is flexible enough to accommodate all your business processes, exclusive to your hotel. Apart from tracking services and allocating tasks, you can create and manage budgets for different projects.

Basic functions

• Management of project and tasks
• Service, industrial or development projects
• Multi-level sub-projects, without any limitations of level
• Support of template projects
• Deactivation and activation of the entire projects
• Project

Follow-up of Projects

• Automated alerts of customers by email for project support or for the quality survey.
• Request to the project manager for the control of closing of the task.
• Flexible attribution of rights and configuration of project by the project manager.
• Internal project, customer project or assignment by tasks
• Control of promotion of project by stages or by sub-projects

Management of Schedules

• Complete management of schedules and working group.
• Schedules assigned by project or by user.
• Automated re-planning
• Seizure in work list mode
• Gantt chart: for project, for users, for group or for a given selection.

Tasks

• Scheduling by priorities, hierarchic sequence, and/or deadline. Drag and drop support
• System of tasks reallocation
• Specific menus for every user according to their role.
• History of interventions for each tasks
• Sales point and of price list management for tasks.

Ergonomics

• Navigation through trees, relations and system of cross connection
• Color codes are used for quick visibility
• Rapid seizure in list mode
• According to role and use, different view is possible
• Numerous keyboard short-cuts

Invoice and Quotations

• Automated draft invoices based on a pre-project or a template
• Invoice by tasks: for project, sub-projects or for planned or effective hours.
• The validation of one draft invoice can activate the task.
• Possible association of tasks with products.
• Several invoicing logic

Complete Integration

• Totally integrated to the other modules
• Activation of tasks according to different needs; production, purchase, sub-contracts, delivery.
• Support of industrial tasks
• Complete traceability and control of modifications

Budgeting & Cost Control

• Completely integrated with cost accounting for higher level reporting and for business management
• Management of costs according to different units of measure.
• Automatic completion of time-sheet at the end of the day/week through tasks.
• Support of budgets Extensible
• Addition of optional modules available.
• Module for risk management
• Module for quality management
• Visibility of the work done directly in the customer’s chart if activated

Total Flexibility

• All the screens are customizable (seizure, lists, states, search and more)
• Multilingual and multi-companies support
• Management of rights and user’s menu.
• Direct access through Internet.
• Process configuration and possible alerts.
• Integrated request system.
• Extensible via numerous optional modules
• Personalized process