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Feedback/Survey Management Module (POS System)
Survey Management Module is a well-trained tool that helps your POS managers to grasp the point of views of the customers, staff and suppliers to revamp POS approaches relevantly.
TigernixPOS offers Feedback-Survey-Management module that enables you to create, distribute and collect survey responses from customers, employees, and suppliers. It also consolidates all your response into information for analysis. The system is fully-integrated with the retail management system for seamless provision of analysis.
TigernixSMS Feedback-Survey-Management module is very useful to conduct opinion polls and surveys to constantly keep updating your business.
Online Feedback/Survey Management
- Configuration of survey
- Assignment of users
- Configuration of survey Open Date, End date, course relationship
- Manage maximum number of response per user
- Configuration of survey pages
- Configuration of questions
- Types of questions supported: Multiple Choices/Essay Box
Traceability
- Traceability per user on all the SMS documents
- Trail audit module for control and reporting user operations
Reports
- Response report
- Results of over survey
- Report of survey answers
Integration
- With existing web 2.0 portal
- With retail management module
Ergonomics
- Quick zoom on related links
- Functions of ‘click and relate’ for easy navigation
- Edition of services in list mode (Excel or OOCalc)
- Auto-completion of fields
Some of our happy customers
We are thoroughly impressed with Tigernix’s complete Content Management System. The team was very proactive and forthcoming in implementing a system that matches our experience and industry-presence. We find the site very user-friendly and that helps us save a lot of time. Our productivity has definitely increased with Tigernix’s CMS. We’d definitely recommend them to our clients too.
"We are very pleased with Tigernix’s integrated Customer Relationship Management system. It impeccably manages our customer support with its well-designed ticket system. Not only did they customize the system to match our needs but also suggested very valuable ideas to improve our efficiency. In addition, the Content Management System is so easy to use, manage, and maintain."
Optical Gaging (S) Pte Ltd
"We are glad to have chosen Tigernix for providing us a Content Management System and integrated e-commerce. We are pleased with the site and all its in-built features. The quality and functionality are unsurpassed. The Tigernix team worked well through every phase – design, development, and deployment. Now, we cut out on a lot of unnecessary training cost and process time."
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