Social Media has taken the world by storm and literally changed consumer behaviors in recent years. With an influx of social mobile apps and social networking sites impacting your travel business, does your travel agency leverage these platforms to enhance business performance and create value for your customers through social media engagement strategies?
Savvy travel customers of today take the basics for granted. They are mobile, well-informed and becoming increasingly difficult to retain. They write about their experiences with travel agencies on their social media networks for all to see.
How do you, as travel agents, get your customers to talk well about you? Stand out from the competition by providing personalized and caring service. Measure the performance of your marketing activities to know what is working.
And last but not least, do you have what it takes to go social? Find out more by going “Social”.
Program of the Day
1:30PM – 2:00 PM
Registration
2:00PM – 2:30 PM
Social Travel @ its BEST!
Ms. Sharon Ng, NUS-Institute of System Science
2:35PM – 3:05 PM
Build Profitable Relationship with Your Clients
Mr. Christopher Lim. Tigernix Pte Ltd
3:10PM – 3:30 PM
Tea Break with Snacks & Beverages
3:45 PM – 4:45PM
Mobile Technology:
Incorporating mobile into your marketing strategy
Mr. Michael de Souza, BuzzCity Media
Mobile Marketing Opportunities & Challenges in the Travel sector
Mr. Siddarth “Sid” Jhunjhunwala