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TigernixCase - Case Management Software
The only multi-faceted Case Management System for non-profit organisations in Singapore. It propels in meeting all human-centred case demands using new-age technological capacities. Adopt TigernixCase to gain hands-on experiences in managing thousands of cases efficiently, confidently and promptly.
About TigernixCase
If you are on the lookout for an efficient, effective and case-specific software solution for your non-profit organisation, TigernixCase will always be close at hand for you. TigernixCase is a transformative solution that resolves a plethora of inefficiencies related to managing hundreds of cases and motivating front-line non-profit service providers in Singapore to meet and overcome the client service demands single-handedly. Join us to start your journey in meeting the future of your operational efforts and meet case managing excellence faster than ever.
A configurable solution with 24/7 access via any device
Our Case Management System supports your existing IT infrastructure and can be accessed by any device and any time. Your case management efficiencies are no longer confined to on-prem systems; your teams will gain the luxury of executing operations and managerial actions remotely.
Boundless Data Tackling Capacities
TigernixCase enables shared control points for case data players to retrieve real-time and stored data, filter analytics-ready data and gain insightful information to make success-guaranteed decisions in your organisation. This solution is carefully tailored to meet the demands of your organisation’s data-driven culture efficiently.
Endless Online Service Capabilities
Another not-to-be-missed advantage enabled by TigernixCase to its users is the multifaceted online service enabling and client service access capabilities. Your clients, donors, referrals, members and other key stakeholders can submit applications, view real-time application statuses and gain many other online services via a mobile application or website integrated into TigernixCase.
Make sure that everything is going as planned
Make sure that all cracks and gaps are filled with technological capabilities that allow your organisation to automate workflows and keep all operations moving in the right direction. This solution is advanced to react to time-based and action-based triggers that will make sure you are never lagging behind.
Measure Service Demands and your compatibility to meet them
We can help you understand what you are expected to do by your clients and understand your current performance and potential in providing those services too. TigernixCase’s features enable remote care and visit monitoring, tailor dynamic care plans and support algorithms to meet specific demands and analyse customer goals efficiently.
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TigernixCase Features
TigernixCase inherits a plethora of featured tools and modules from which you can choose to tailor your own version of our solution. This amazing Case Management System is well-suited for Singaporean Social Workers to reach their service goals and curate a streamlined process for managing and monitoring cases with utmost accuracy, timeliness and comprehensiveness. Join with TigernixCase to harness the following features and more.
Application Management Module
The Application Management Module of TigernixCase is embedded with application verification protocols and compliance checkers that will allow applicants to submit their applications conveniently through a mobile app. This solution also allows your applicants to check the status of their applications in real-time.
Case Management Module
One of the main modules of TigernixCase is the Case Management Module. This software feature includes case profile managers, case record directory, remote case evaluating tools, welfare scheme managers, complaint checkers and a range of other tools that allow supercharges the efficiency of making optimal case-related decisions across collaborated channels.
Case Notes Management Module
Keep your Case Notes Galleries frequently updated with sensitive and important client information and their corresponding case details to prove that you have given your best services to your clients. TigernixCase allows the user to peruse case notes efficiently and execute service requests, decisions, investigations and manage incidents confidently.
Client Management Module
All your clients matter when you are serving a good cause through your non-profit-motivated efforts. This is why TigernixCase specialises in a Client Management module to manage individual client profiles and process client-based decisions reliably and flexibly. This module ensures that you meet all client service requests and mitigates discrepancies with insightful decisions.
Document Management Module
Dispose of all your bulky desk files and upgrade to a digitised document manager embedded in TigernixCase to manage all your files and documents in a smart document catalogue. Your documents will never be misplaced, and you can retrieve them within a split second. The document storage platform can scale your client, membership, benefactor, case and beneficiary documents in order.
Event and Task Scheduling
We know that case-managing establishments are busy with many functions such as hosting events, committee meetings, appointments and others. This is why TigernixCase allows you to employ event and task schedulers to allocate your calendars by harnessing committee event managers, inbuilt non-profit event managing tools, case investigation planners and service schedulers and trackers embedded in it.
Financial Management Module
As managing the finances and spending behaviours of your organisation must be tracked and maintained to be resourceful and agile, TigernixCase also includes a set of financial managing tools. Payment and Bill Management Module encapsulates all financial information, and these tools are integrated with the Donor Management Modules and online payments portals to keep your real-time financial data up to date.
Form Management Module
Use the APIs and protocols interconnected to TigernixCase to tailor your forms the way you want! Customisable application form templates and user-defined intake forms can be tailored to match the demands of the type of information you wish to gather from your target applicants.
Goal Setting and Tracking
Collect analytical information and predict desired goals with TigernixCase. You can set objectives and goals and track how fast you are meeting them on a daily, weekly or monthly basis. TigernixCase houses visualised dashboards that illustrate assessment completions, service enabling progress and success rates of intake goals conveniently.
Grant Management Module
The Grant Management Module of this solution allows you to track the targets and statuses of the grants that you offer to your clients. This module houses financial scheme managers, databases (with automatically updated information about pending and collected grants) and all information required to process and transfer grants to the right beneficiaries at the right time.
Online Portal and Dashboards
Another multifaceted feature inherited by TigernixCase is its integration with online portals and visualisation dashboards. Key stakeholders such as the administration team, case referrals, benefactors and beneficiaries can connect with your organisation and use its online services via a portal; this includes gaining user-authorised information via interactive dashboards.
Program Management Module
Your program managers can now use scalable and interactive dashboards to schedule and manage countless program events and monitor progress percentages using the Program Management Module embedded into TigernixCase. This module allows your project, case and program managers to collaboratively retrieve program-based information and make sure to streamline operations and meet program-based goals appropriately.
Referral Management Module
Keep track of the details and progress of your referrals using a single scalable platform supported by TigernixCase. Tag your referrals and monitor their tasks and task completion via visualisation dashboards, and update their skills, talents and experiences based on real-time and past referral data. This solution allows supervisors to make sure that the performances of referrals are up to the required standards.
Welfare Management Module
Your clients’ welfare service requests and claims can all be monitored, executed and secured using TigernixCase’s Welfare Management Module. This amazing featured system allows your operations team to provide top-notch client welfare services as it is advanced by automated tasks, consolidated welfare visualisation and dynamically addresses all welfare activities simultaneously.
Alerts and Notification Management
The proactive alert and notification trigger systems in TigernixCase makes sure that you will never go behind schedules. You can set customised timers or reminders to make sure that all your tasks and workloads are completed on time. This solution is featured with user-defined alerts and notification generators that will trigger messages via SMS, Email, Viber, Whatsapp or Siren.
Analytical Reporting Tools
The analytical excellence and the precise reporting tools of this solution is definitely a boast-worthy feature. This solution is incorporated with keen statistical and analytical reporting tools, budget planning and forecasting tools and more. The significance of our reporting tools is that they can be pre-set to generate automated reports, or the user can request user-defined reports at any time.
Why is TigernixCase the right choice for you?
TigernixCase boosts the performance of non-profit organisations that tackle hundreds of cases a day by enabling the best technological facilitations. The countless advantages provided by this solution facilitates many case-heavy not-profit organisations based in Singapore like charity centres, elder care homes, child health care services, public residential service enablers, non-profit community service organisations and other non-profit-motive organisations. Here are some of the most outstanding advantages unlocked by TigernixCase.
Case Data Protection and Backup Services
The Data Security Services enabled by Tigernix’s software solutions are the best reactive battle-tested and foolproof data security protocols in Singapore. TigernixCase is upgraded with smart data security and privatisation protocols and case profile backup services to safeguard sensitive case data and rule out unauthorised users in tampering and misusing your information.
Effortlessly apprehend the eligibility of your applicants
Set automated filters with TigernixCase to make sure that you rule out ineligible applicants that are intaken by your teams. Instead of manually checking the eligibility of individual applicants, you can let TigernixCase do the mundane and daunting applicant eligibility checks for you.
Encourage Client Engagement
TigernixCase being the finest solution of its kind, evidently takes the role of the client-side user engagement into account. This solution encourages client involvement by enabling online portals for clients to inquire about their concerns, submit applications, view their records, manage their personal profiles, pay online and more.
Meet Your Goals Faster through Cloud-based Collaboration
Unlock a range of cloud-driven services such as managing worker profiles, setting credentials for teams and their roles or connect to gain shared access to workflow trackers, rostering and other actions via a cloud platform. TigernixCase can be seamlessly connected to any type of cloud service- public, private or hybrid cloud platforms.
Operations visualisation via Interactive, Customisable Dashboards
This solution enabled modern and attractive visualisation capabilities to its users. You can customise the dashboards and interact with an intuitive GUI (Graphical User Interface) to make sure that all your organisational operations are streamlined and manoeuvred optimally. This technological benefit allows you to manage and monitor the tasks and team or individual roles of your institution.
We know you are working hard; let your funders know that too!
TigernixCase does not only facilitate your end-to-end operations and managerial processes, but it also plays a main role in creating a good and healthy first impression. The transparency of information and analytical reports of client services can show your funders that you are moving in a positive direction.
Reliable Compliance Checking Protocols
When handling hundreds of cases every day, your team will have a hard time operating under several compliances imposed by the government and your organisational culture. TigernixCase allows you to remain compliant when taking each action with smart trigger systems and pre-set control settings to allow users to operate under the needful regulatory and legal compliances.
We are thoroughly impressed with Tigernix’s complete Content Management System. The team was very proactive and forthcoming in implementing a system that matches our experience and industry-presence. We find the site very user-friendly and that helps us save a lot of time. Our productivity has definitely increased with Tigernix’s CMS. We’d definitely recommend them to our clients too.
"We are very pleased with Tigernix’s integrated Customer Relationship Management system. It impeccably manages our customer support with its well-designed ticket system. Not only did they customize the system to match our needs but also suggested very valuable ideas to improve our efficiency. In addition, the Content Management System is so easy to use, manage, and maintain."
Optical Gaging (S) Pte Ltd
"We are glad to have chosen Tigernix for providing us a Content Management System and integrated e-commerce. We are pleased with the site and all its in-built features. The quality and functionality are unsurpassed. The Tigernix team worked well through every phase – design, development, and deployment. Now, we cut out on a lot of unnecessary training cost and process time."
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