Other than training people, training organisations in Singapore have multiple tedious tasks as part of their operations. This includes marking attendance, registering members, updating contact details and content modules, keeping track of each person’s training schedule, and so much more. Automating such repetitive back-end tasks will not only be easy for HR managers to stay on top of things, but it would also help the centre to productively make use of time. The possibility of streamlining processes can easily be done with one simple action: implementing a Training Management System (TMS).
Simply put, TMS refers to software that helps training centres to manage their operations. The role of TMS should not be underestimated as software that only organises small tasks. It most importantly helps a training centre in its most crucial role: to guarantee standardised accredited training. To be officially accredited as a standard training provider for those, especially in the Training and Adult Education (TAE) Sector, a centre is required to prove that it is in compliance with the licensing rules and is keeping pace with the changes made to SSG systems. This licence is required to be renewed every year, without which the centre may have to face legal repercussions for failing to adhere to the governing rules. Hence, in order to ensure the centre is upholding the standards required in Singapore, trainers must constantly update course materials and ensure that they are conducted and administered in a manner that complies with the rules.
This article will elaborate on five core features in TMS to increase the productivity of Singapore employee training centres.
Core Features in TMS That Increases Productivity
The key feature of TMS software is that it provides both back and front-end features, making it easy for the trainer to execute the centre’s administrative tasks and helping the trainee have an immersive experience. Other than automating processes, here are five core features you should consider when wondering why you should adopt TMS software:
One Centralised Platform for Everything
In a traditional setting, a team belonging to a department would deal with information exclusive to its functions. This will only become a problem when a person from a different department needs access to that information, for which significant time will be spent. What if, however, those in the team are on holiday or the one who is familiar with the system left the company? You may, at that point, have to call them and try to access the computer that holds the required information. This will be a tiresome task, which can be avoided if the centre implements TMS software. TMS incorporates all departments into one central platform, and thus, from finances to HR to administration, everyone can easily access records belonging to different departments. This also means new employees who come on board only need training for one software instead of many.
Know Where You Are Going Wrong
Once you incorporate TMS software into your centre, you will no longer have to deal with the hassle involved in getting a report made. Not only can you receive a detailed report with reliable data, but you can get it in seconds. You can easily assess why your centre is not improving in terms of finances or why your students are not completing their courses and make informed decisions. The TMS software also lets you automatically speed up the feedback process when a student finishes a course. By receiving replies from students, learn all the drawbacks they experienced whilst learning at the centre. This way, you can connect with your student community and address issues affecting your centre’s overall reputation much faster.
No Room for Miscommunication
The world is fast-tracking, and on a yearly basis, there are a range of new courses that training centres have to keep up with. Every year, you need to update your course material to ensure the training you provide your trainees are up-to-date. Trainees often get confused or receive misinformed information from peers on the right training material. In a traditional setting, where multiple trainers take turns, miscommunications on the standard course material could occur. Unless your trainees try to clear it up by talking to the administration, trainees may rely on outdated books at different points in time. With a TMS platform, however, you do not need to go contact anyone. The latest course material will be in one place, leaving no room for confusion.
Track Student Progress and Ensure Consistent Training
Sometimes to track a student’s process, the administration has to take active steps to ensure that the system updates its records. For example, if you take a two-year course, the administration must manually update the system when the student commences its second and final year. However, with TMS, everything is automatically updated. From tracking the student’s academic performance to ensuring they meet the attendance requirements and automatically producing a transcript with its final grade, there is no room for error. Trainers can also understand where each trainee’s true potential lies and guide them accordingly by referring to the insights that are accessible with just one click. Moreover, where a course is conducted to the same batch divided into several groups, it is hard for a trainer to do the same training session in the exact same way for all. However, having an online platform means that a lecture only needs to be conducted once, and everyone will receive training of the same quality.
