But after the impacts of COVID-19, many businesses were restrained from working efficiently in brick-and-mortar offices. Most companies of all types were compelled to adopt work-from-home policies and connect with their employees over the internet. This article will educate the reader on using technology solutions to overcome the locational barriers and smoothly operate under work-from-home business approaches.
Remote Working- Then and Now
THEN
NOW
Technologies That Cannot Be Missed By Remote-Working Companies
Cloud-driven Work Tools
Collaborative Communication Platforms
Project Management Software
Remote HR and Payroll Systems
Are There Companies That Stopped Following Work-from-home Policies?
Remote working policies must be implemented in relation to the work culture followed by businesses. If the ethics of the business and their level of technology-savviness do not tally with the basic requirements needed to implement effective remote working environments, they can lead to failures in operations. There are a few companies that stopped using remote working environments to execute their functions, namely:
Best Buy: Best Buy believed that the employees were “too liberated” when working under the work-from-home policies. In 2004 they implemented ROWE (Results-Oriented Work Environment), which targeted boosting the accomplishments, dedication, and productivity regardless of where they work from. After almost a decade (9 years), Best Buy found that the ROWE program to quote is “fundamentally wrong”.
Approaches That Best Buy Could Have made?
Accountability issues and leadership issues are the consequences of ineffectively implementing remote working technologies. The principles and objectives shared in the ROWE program should be backed up by necessary training programs, employee morale and satisfaction and also strong leadership. A different approach to revive remote sensing practices would have led to a healthy recovery for Best Buy in the past.
Reddit: Reddit is a distributed organisation, and the need to have a reworking approach seems to be the obvious way to improve their operations. But it did not turn out as well as they expected. It was reported that the remote workers were not as efficient as they estimated therefore the collaboration goals expected before implementation was not met. However, the productivity of teams was stable. What suffered was the quality of collaboration in the teams.
Approaches That Reddit Could Have made?
The quick responses (instantaneous requests, recommendations and feedback plus brainstorming within teams) in the physical environment is too comfortable for companies like Reddit. This is why they could have followed a blended work environment where they can meet once a month or every six months and bounce ideas to feel the leisure of performing with their peers.
StatusPage: StatusPage says, ‘Remote work isn’t for everyone…’. They believe that employees were having a hard time enduring the loneliness and wrapping their heads around a sense of self-discipline. They believe that remote working is a “poor replacement” to natural human interaction in the physical world. So they stopped practising remote working.
Approaches That StartUs Could Have made?
During the recruitment stages, employers should evaluate the tech-savviness of the employees and managers. Reviewing their experience, skills and determination when remote working is a critical aspect before starting work-from-home practices. Providing necessary training would have avoided these situations so that they would effectively use communication technologies, and managers and supervisors would be capable of keeping track of employees’ performance, idle times, and monitoring whether they slack off.
Yahoo: In 2013, Yahoo (out of all the big fishes in the technology industry) withdrew from remote working environments because they believed that work-from-home was a less innovative solution for operations. Employees lost the trust and reliance they once had with their superiors. The productivity analytics metrics were showing odd figures, and the collaboration of teams started getting fragmented, so they decided to shift to physical working environments.
Approaches That Yahoo Could Have made?
Communication is key! The foundations of being effective and efficient teamwork are robust communication and hyperconnectivity. Virtual team builders like Microsoft Teams, Zoom, Slack, Discord, TigernixJoin (https://www.tigernix.com/software/video-conferencing-system) and more can be easily utilised to overcome the limitation they face. Yahoo could have invested more in collaborative technologies and optimised the communications and collaboration platforms to strengthen the bond between superior officers and staff members.