A risk management firm primarily helps other companies control their financial exposure and plan strategies to handle them to get the optimal revenue in the end. Did you know that even risk management firms struggle a lot with their own risks? Operational blind spots are the primary roadblock that tops the list. This was the reality of a Singapore-based technology provider a few months ago. They discovered something was interrupting their paths when most of the internal financial operations seemed to fail, which eventually negatively impacted global customer service. At this point, the firm decided to collaborate with the Tigernix team, who have 20 years of experience in finding such blind spots and offering solutions to modernise and optimise their financial ecosystem to align with today’s increasing digital transformation race.
This article shows how our Tigernix team solved the irony and how operational transformation can reduce the risks, optimise financial control and decision-making as the ultimate result.
Background Of Tigernix Client
Our client was a technology provider for the global trading and risk management industry. To be specific, this company delivered sophisticated energy commodity trading risk management solutions. They had years of experience and a strong reputation in the international market.
Their technologies covered complex financial activities. However, when deeply analysed, we discovered that the internal story is quite different. Many of their operational workflows were manual and labour-intensive, while they were traditional systems developed years back.
Key Takeaways
- Integrated financial operations improve visibility and decision-making.
- Real-time cash insights strengthen treasury and investment control.
- Tigernix BI solution transforms fragmented processes into a connected financial ecosystem.
The Business Challenges the Risk Management Firm Encountered
It is common for even risk management firms to face challenging situations when their internal workflows do not evolve as fast as their clientele and operations do. The very first task that lay in front of the Tigernix teams was to deeply analyse and successfully identify the business challenges that slowed down this company’s financial venture.
In the end, we were able to spot some of the biggest issues and let’s explore them deeply in the section below:-
1. A Gap Between the Product and the Own Operations
Our expert team found that this company heavily relied on spreadsheets, isolated databases, and disconnected applications when it comes to day-to-day activities. Such a traditional workflow ended up requiring more labour work, time and other resources more than they estimated.
This means that when their operations grew, the visibility, efficiency and decision-making became slower.
2. Disconnected Processes that Increase Manual Intervention
The company handled many areas such as treasury operations, financial activities, portfolio management, and various accounting processes at the same time on different and disconnected platforms.
This isolation of systems created an unbearable amount of manual intervention for the company. This led to inconsistent reporting practices, which limited visibility at a great scale.
3. Lack of Automation Across Cash, Trade, and Ledger Functions
We identified a few areas, such as cash handling, ledger functions, and trade, as their major operational aspects. These core treasury functionalities were the ones where a firm needed a sophisticated integration, but here they lacked it.
Since they functioned without enough integration among operational processes, the employees had to work on repetitive manual updates on accounting entries, settlements and cash management, etc. This not only reduced confidence in daily financial records, but the overall workflow needed an unnecessary amount of labour hours to finish the tasks.
4. Cash Balances Invisible Until After the Fact
As the client company had to work with current positions as well as historical information, it was important for them to carry out both at the same time in parallel. Yet the problem was their reliance on multiple isolated reporting systems. This resulted in the financial teams confirming available funds only after processing cycles had already concluded. It was indeed a roadblock for operational responsiveness.
5. Bond Portfolio Analysis Done Manually and Slowly
Since the company did not have any dedicated bond portfolio analysis software, we noticed that their investment specialists depended upon several spreadsheet models. Not need to say that the latter needed extensive manual validation before producing portfolio assessments.
When their investment volumes expanded, it was quite challenging as the analytical turnaround times also increased.
This was where maintaining calculation accuracy became even more problematic.
The Solution Tigernix Offered
After careful consideration and in-depth analysis, the Tigernix team was able to identify some main aspects that we can help our clients with operational stability and optimisation through our solutions.
A Custom Financial Portfolio Management Software Build
We presented them with our sophisticated Business Intelligence System that can be tailored to any industry. Since in this scenario, our client was into financial management, we discovered the core modules we must integrate into the TigernixBI solution, such as portfolio management, predictive bond analysis, AI-powered liquidity and credit limit calculators, etc.
User-Friendly Design Built for First-Time Ease of Use
Since our client’s employees had been relying on manual spreadsheets for too long, our team suggested that the interface must be user-friendly as well as interactive. We employed a dashboard with charts, graphs, tables, etc. that can be filtered and exported into any file format when necessary. This way, the first-time users did not encounter any issues as they were given demonstrations by our team.
Efficient, Reliable Architecture for Daily Financial Operations
The best thing about our solution was that on one singular dashboard, they can look into various elements such as treasury movements, investment transaction processes, reporting, accounting entries, etc. within seconds and request the integrated AI and predictive analytics models to do the calculations and analysis.
Aligning the Solution to the Client's Specific Workflows
The client insisted that they follow a specific workflow which had been their practice since the beginning, and we respected their request and customised our TigernixBI sub-modules to align with their processing workflows without any change. Rather than making changes to their already established procedures, we strengthened their governance process with boosted reporting, analytics, visibility and transparency.
One Platform Replacing Several Disconnected Manual Processes
Instead of employing several systems, TigernixBI integrated all their existing processes and required new modules into one platform, which acted as the central nerve system. Whether it is general ledger recordings, treasury handling data or FX data, everything was accessible on the platform.
How Tigernix Filled All Gaps with TigernixBI
After the implementation of TigernixBI, our client’s company reported that they are witnessing significant time savings, accurate data analysis, faster processes, and boosted customer fulfilment as the main benefits.
That is how Tigernix solved the issue and helped the risk management firm achieve their best within a short time.
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FAQs About TigernixBI
Tigernix Business Intelligence System is a sophisticated software solution in Singapore that is powered by Industry 4.0 digital capabilities. Since TigernixBI couples with real-time analytics, the platform can store, analyse and help with your decision-making using data visualisation tools and reporting.
Yes, TigernixBI integrates well with your existing systems, workflows, data and while integrating new modules.
Yes, we serve all industries, including retail, mega enterprises, warehouses, financial, healthcare, etc. Since TigernixBI is configurable, any industry process can be absorbed well.
Deployment process time depends on your company size, structures and workflows. It will take between a few hours and days or weeks depending on the data volumes and complexity of your processes.
